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At The Linen Company, we are committed to providing high-quality products and ensuring customer satisfaction. This warranty is valid for a period of 2 years from the date of purchase and applies only to products that have been bought at full price directly from The Linen Company.

This warranty DOES NOT cover:

  • Normal Wear and Tear: Any normal wear and tear resulting from regular usage and/or laundering.
  • Fading of Fabric: Any fading of fabric after long-term exposure to sunlight or rough usage.
  • Physical Damage: Any stains, burns, cuts, tears, or liquid/moisture damage resulting from physical abuse, negligence, or mishandling of the product by the customer.
  • Environmental Damage: Any damage caused by animals, children, rodents, or any other unsafe environmental factors.
  • Transportation Damage: Any damage caused during subsequent transportation of the product after the initial delivery was completed.
  • Improper Installation: Any problem caused by improper installation, faulty assembly, or unauthorized modification of the product.
  • Product Compression: Any decrease in product height or loftiness of the filling after regular long-term usage.

For warranty claims, proof of purchase is required. Please contact our customer service team for assistance with any warranty-related inquiries.